Every client receiving services at Hawaii Counseling & Education Center is responsible for the full payment of those services.  If we are billing your insurance for you, any copayment or any unpaid deductible is due at the time of service or upon issuance of a billing statement.   Private pay clients are expected to pay their fees at the time of the appointment.


Canceled appointments require no less than 24 hours notice or you personally will be billed for a late cancellation/no show fee.  Insurance companies or public assistance funds will not pay for missed appointments.  Exceptions may be possible for emergencies.

Forms of payment accepted:

HCEC accepts personal or company checks, cash, or credit cards.  Your therapist can accept payment in the office, and will provide you with a receipt, you can keep a credit card on file to be billed as charges are incurred, or payments may be mailed to:


PO Box 795

Pahoa, HI 96778

If you have any questions, please call the billing office at (808) 254-6484.


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